Payment is expected at the time of service. We prefer a check or cash, but we also major credit cards (Visa, Mastercard, Discover, American Express)/debit cards (with the Visa/MasterCard logo).
We require a credit card number to hold your first appointment. Because our time is valuable, we require two business days notice to change or cancel your appointment. The fee for a missed appointment is 100% of the service fee.
Adults
- FREE Initial Phone Consult (15 min)
- For all other pricing please call our office.
Children (12 and under)
- FREE Initial Phone Consult (15 min)
- For all other pricing please call our office.
Does Wellness Architecture Naturopathic Medicine Take Insurance?
Wellness Architecture does not bill insurance companies directly. Depending on your policy, insurance may cover office visits with us as out-of-network providers. Payment at the time of the service is required. We accept cash, checks, and major credit cards. Our receipts will be coded so that you can submit them either to insurance, Health Savings Account (HSA), or Flexible Spending Account (FSA) for your consults, lab fees, treatments and supplements.
There is no reimbursement option right now for Medi-Cal, Medicare, Tri-Care and most HMO’s except sometimes Kaiser acupuncture.
The only way to be sure of your benefits is to call your insurance company to find out if they have naturopathic medical benefits, and, if so, how they cover these services. Your insurance company may require CPT Codes (Appointment Type) to confirm if Naturopathic Medicine is cover under your policy. Sometimes they require ICD 10 Codes (Diagnosis Codes) to confirm, but those are only ever given after your initial appointment. Let us know that you are billing your insurance company so we can provide you with the proper coding and documentation paperwork.
How Do I Get Reimbursed?
Many PPOs will reimburse depending on your plan. An HSA (health savings account) and Flex Spending are also payment options. They will often cover consultations, labs and supplements. HMOs do not reimburse for naturopathic medicine. You submit a claim direct to your insurance company to have them reimburse you for your out-of-pocket expenses. We provide you with a super-bill and any necessary coding/documentation to provide directly to your insurance carrier. Please note that your reimbursement may be impacted by co-pays and deductibles.
Are Laboratory Tests Covered By My Insurance?
Most labs are covered by PPO plans. Unfortunately, this is not the case for HMOs. However, we are often able to work with HMO doctors to enable some lab coverage.
- Our standard labs (LabCorp, Quest, and Boston Heart), are usually covered by most insurance plans.
- Our specialty labs (Labrix, Alletess Food Sensitivity, Diagnostic Solutions, Doctors Data, Cyrex, Courtagen Genetic Laboratories), are covered by some insurance plans and can be submitted for reimbursement.
If you have additional questions please do not hesitate to contact Wellness Architecture!